The present invention relates to acquisition of user information by an electronic device, and comprises a communication module, a display, a processor, and a memory. The communication module and the display according to various embodiments are electrically connected to the processor. The processor is electrically connected to the memory. The memory causes the processor to: receive media information which does not include utterer information, perform signaling for acquisition of utterer information related to the media information, and determine and display the utterer information. Various other embodiments are possible.