Intelligent Web Server with Multi-Modes of Contact, Multi-Communications Protocols, Multi-User and Parallel Operational Capabilities for Use in a Hospitality Market Comprising
Abstract:
An information management and synchronous communications system and method facilitates database equilibrium and synchronization with wired, wireless, and Web-based systems, user-friendly and efficient generation of computerized menus and reservations with handwritten/voice modifications for restaurants and other applications that utilize equipment with nonstandard graphical formats, display sizes and/or applications for use in remote data entry, information management and communication with host computer, digital input device or remote pager via standard hardwired connection, the internet, a wireless link, printer, or the like. Various operations employing automated telephone calls and/or messaging may, for instance, be performed. For example, desired reservation and/or appointment information may be automatically converted and conveyed to one or more entities via automated telephone call and/or messaging. As another example, information regarding reservation acceptability may be received and automatically converted via automated telephone can and/or messaging. Telephones may, for instance, be the only equipment required by the entities.
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