The technology disclosed herein enables packet handling based on user information included in packet headers. In a particular embodiment, a method provides, in a gateway to a network environment, establishing a first connection with a first connection endpoint outside of the network environment. The first connection is established based on authentication of user information received from the first connection endpoint. The method further provides adding the user information to a packet header of one or more first packets carrying a request to establish a second connection between the gateway and a second connection endpoint within the network environment. Also, the method provides transferring the one or more first packets towards the second connection endpoint.