Scheduling resource reservations in a cloud based communications system. One embodiment provides a scheduling server for scheduling resource reservation in a cloud-based communication system. The scheduling server includes an electronic processor configured to monitor events outside of the cloud-based communication system to determine an occurrence of an incident and determine cloud computing resources to be allocated to consuming communication devices assigned to respond to the incident. The electronic processor is also configured to reserve the cloud computing resources such that the cloud computing resources are available to the consuming communication devices for responding to the incident.