A system is provided that includes an advisor device; a user device; and a dispensing device. The advisor device and the user device are configured to perform a communication session with each other that includes transmitting, from the user device to the advisor device, information that includes a desired cosmetic product and information related to a user of the user device; analyzing, by the advisor device, the information received from the user device; and generating and transmitting a recommended cosmetic formula to the user device. The user device is configured to transmit the recommended cosmetic formula to the dispensing device for dispensing the desired cosmetic product.