An object of the present invention is to provide an information processing device and a payout management system capable of improving casino sales by reducing the number of attendants staying on a casino floor while ensuring legitimacy of a hand pay and by preventing an operation of a gaming machine from being interrupted.
When condition (a hand pay) satisfaction information indicating that a predetermined condition (a generation condition of the hand pay) for granting the prize to a player separately from a process of the gaming machine is satisfied is received from the gaming machine, and then erasure information indicating erasure of balance information of the game value stored in the gaming machine is received from the gaming machine, the balance information of the game value is transmitted to an outside.