EXTENSIBLE SEARCH, CONTENT, AND DIALOG MANAGEMENT SYSTEM WITH HUMAN-IN-THE-LOOP CURATION
Abstract:
The present disclosure describes systems and methods for extensible search, content, and dialog management. Embodiments of the present disclosure provide a dialog system with a trained intent recognition model (e.g., a deep learning model) to receive and understand a natural language query from a user. In cases where intent is not identified for a received query, the dialog system generates one or more candidate responses that may be refined (e.g., using human-in-the-loop curation) to generate a response. The intent recognition model may be updated (e.g., retrained) the accordingly. Upon receiving a subsequent query with similar intent, the dialog system may identify the intent using the updated intent recognition model.
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