A processing system may track a location of a user on a journey in connection with an associated group of transport units having commenced a shipment from a same origin to a same destination in a shipping network, detect at least one change related to the journey comprising at least one of: that the location of the user deviates from an expected location or that a user itinerary has changed, and divert the group of transport units in the shipping network, in response to the detecting the at least one change, the diverting comprising transmitting at least one instruction to cause at least one visual display characteristic to be presented when one or more of the transport units are viewed via an augmented reality endpoint device, the at least one visual display characteristic distinguishing the group of transport units from other transport units that are not in the group.