The present disclosure provides intent recognition model training and intent recognition methods and apparatuses, and relates to the field of artificial intelligence technologies. The intent recognition model training method includes: acquiring training data including a plurality of training texts and first annotation intents of the plurality of training texts; constructing a neural network model including a feature extraction layer and a first recognition layer; and training the neural network model according to word segmentation results of the plurality of training texts and the first annotation intents of the plurality of training texts to obtain an intent recognition model. The method for intent recognition includes: acquiring a to-be-recognized text; and inputting word segmentation results of the to-be-recognized text to an intent recognition model, and obtaining a first intent result and a second intent result of the to-be-recognized text according to an output result of the intent recognition model.