A method, performed by a first terminal in a video call process between the first terminal and a second terminal, includes sending an image including a target device to a server, receiving device information corresponding to the target device sent by the server, virtualizing an operation interface based on the received device information, and displaying the operation interface on a current video call screen, where the operation interface is an operation interface of a control panel or a remote control of the target device, and displaying, on the current video call screen based on data from the second terminal, one or more operations performed on the operation interface by a user of the second terminal on the second terminal.