Aspects of the subject disclosure may include, for example, receiving, by a processing system including a processor of an end user device of a user, medication information indicating a reminder to take a medication, where the medication information is received over a wireless network from a virtual healthcare assistant operating on a customer device located at a premises, and where the medication information indicates an identification of a wireless transceiver of a medicine container that houses the medication to be dispensed. The end user device determines a user position and determines a container position of the medicine container. The end user device presents navigation information that facilitates movement by the user towards the medicine container. In other embodiments, a display device can be from among a group of display devices according to a position of the user in the premises; and a video conference can be established with the communication device of the healthcare provider that is presented at the display device of the user. Other embodiments are disclosed.