- 专利标题: AUTOMATIC DETERMINATION OF ALTERNATIVE PATHS FOR A PROCESS FLOW USING MACHINE LEARNING
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申请号: US17589778申请日: 2022-01-31
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公开(公告)号: US20230244686A1公开(公告)日: 2023-08-03
- 发明人: Zineb Laraki , Penny Tselikis , Till Christian Bergmann , Michael Weil , Christian Posse , Jason Teller , Alex Edelstein , Sarah Joann Aerni , Mehmet Ezbiderli
- 申请人: salesforce.com, inc.
- 申请人地址: US CA San Francisco
- 专利权人: salesforce.com, inc.
- 当前专利权人: salesforce.com, inc.
- 当前专利权人地址: US CA San Francisco
- 主分类号: G06F16/25
- IPC分类号: G06F16/25 ; G06F16/23 ; G06F16/2457 ; G06N20/00
摘要:
Methods, systems, apparatuses, devices, and computer program products are described. A system may identify, from an event log including log entries for a tenant of a multi-tenant database system, a pattern of log entries corresponding to main actions and satisfying a frequency threshold. The system may identify log entries associated with the pattern and corresponding to the main actions, detailed actions, or both. The system may retrieve data corresponding to a history field of a data object associated with the pattern and may determine at least a portion of a process flow for the data object according to the pattern and based on the log entries and the historical data. The process flow may include operations to perform using the data object. In some cases, the system may transmit, to a user device, an indication of the portion of the process flow for user review and implementation.
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