Embodiments include methods and systems for generating a user interface on a mobile device. The method includes instantiating a client application on the mobile device and causing display of a first graphical user interface within the client application. A set of registered users is identified, the set of users having a hierarchical relationship to a first user account associated with the first user. The graphical user interface displays a set of avatar icons, which corresponds to the set of registered users. In response to a selection of a particular avatar icon of the set of avatar icons, the system accesses particular issue state data associated with a particular user account of the particular avatar icon and causing display of a second graphical user interface comprising a first overlay card that includes the particular avatar and at least a portion of the particular issue state data.