An elevator control system, an elevator system including the elevator control system, and a method for controlling an elevator. An elevator control system includes: one or more call-out units, each of which is provided at a corresponding elevator landing station; a control unit configured to perform the following operations: receiving a call request message from one or more of the call-out units, the call request message includes, in addition to an identification of a departure floor, at least one of: an identification of a call requester and a set of elevator resource demand features associated with the call requester; and generating a dispatching command for an elevator car in response to the received call request message.