A method is disclosed for worker assessment and recognition, the method comprising receiving a value of at least one worker performance metric for a worker; receiving a value of at least one worker performance parameter for the worker; determining, using a trained machine-learning model, a worker score for the worker based on the value of the at least one worker performance metric and the value of the at least one worker performance parameter; determining a target score for the worker; comparing the worker score to the target score; and upon determining that the worker score is less than the target score, determining an instruction to perform a first action relative to the worker based on the machine-learning model; upon determining that the worker score is equal to or greater than the target score, determining an instruction to perform a second action relative to the worker based on the machine-learning model.