- 专利标题: STORING AND RETRIEVING DATA BASED ON EXPERIENCE IN CATEGORIES ASSOCIATED WITH HISTORICAL INTERACTIONS
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申请号: US18049126申请日: 2022-10-24
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公开(公告)号: US20240232406A9公开(公告)日: 2024-07-11
- 发明人: Joshua EDWARDS , Michael MOSSOBA , Tyler MAIMAN
- 申请人: Capital One Services, LLC
- 申请人地址: US VA McLean
- 专利权人: Capital One Services, LLC
- 当前专利权人: Capital One Services, LLC
- 当前专利权人地址: US VA McLean
- 主分类号: G06F21/62
- IPC分类号: G06F21/62
摘要:
In some implementations, a system may receive interaction data corresponding to an interaction associated with a particular user of a plurality of users. The system may determine, based on the interaction data, one or more interaction categories associated with the interaction. The system may store the interaction data as historical interaction data associated with historical interactions of the particular user. The system may determine, based on the historical interaction data, experience statuses associated with the particular user in at least a subset of the plurality of categories. The system may receive, from a user device of the particular user, review data indicating a review associated with a historical interaction of the particular user. The system may store the review as historical review data. The review may be associated with one or more experience statuses of the particular user in the one or more interaction categories associated with the historical interaction.
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