Invention Publication
- Patent Title: USING APPLICATION PERFORMANCE EVENTS TO CALCULATE A USER EXPERIENCE SCORE FOR A COMPUTER APPLICATION PROGRAM
-
Application No.: US18605682Application Date: 2024-03-14
-
Publication No.: US20240273003A1Publication Date: 2024-08-15
- Inventor: Ioannis Vlachogiannis , Vasileios Karampinas
- Applicant: Splunk Inc.
- Applicant Address: US CA San Francisco
- Assignee: Splunk Inc.
- Current Assignee: Splunk Inc.
- Current Assignee Address: US CA San Francisco
- Main IPC: G06F11/34
- IPC: G06F11/34 ; G06F8/77 ; G06F9/54 ; G06F11/07 ; G06F11/30

Abstract:
A quality score for a computer application release is determined using a first number of unique users who have launched the computer application release on user devices and a second number of unique users who have encountered at least once an abnormal termination with the computer application release on user devices. Additionally or optionally, an application quality score can be computed for a computer application based on quality scores of computer application releases that represent different versions of the computer application. Additionally or optionally, a weighted application quality score can be computed for a computer application by further taking into consideration the average application quality score and popularity of a plurality of computer applications.
Information query