A monitoring system for monitoring a home having a plurality of utility devices comprises operation sensors, environment sensors, and a central station. The operation sensors measure performance of the utility devices. The environment sensors generate environment data associated with the home. The central station is configured to: determine conditions of the utility devices based on at least the operation data and the environment data, manipulate at least one of the utility devices based on at least the operation data and the environment data, and make personalized recommendations based on at least the operation data, the environment data, and behaviors of at least one occupant of the home.