The donation management system includes a mobile terminal (user device) and a server. The mobile terminal is carried by the user and includes a GPS module capable of obtaining the user's travel route. The server is configured to communicate with the mobile terminal. The server transmits a plurality of routes including a normal route and an eco route that contributes to reducing environmental load more than the normal route to the mobile terminal. The server acquires the user's travel route through communication with the mobile terminal. The server also makes a donation to a specific account managed by the social contribution company when the user's travel route indicates that the user has traveled according to an eco route.