Invention Publication
- Patent Title: TECHNIQUES AND COMPONENTS TO FIND NEW INSTANCES OF TEXT DOCUMENTS AND IDENTIFY KNOWN RESPONSE TEMPLATES
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Application No.: US18394388Application Date: 2023-12-22
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Publication No.: US20240338399A1Publication Date: 2024-10-10
- Inventor: Joerg RINGS , William Thomas ROMANO , Andre GATORANO
- Applicant: Capital One Services, LLC
- Applicant Address: US VA McLean
- Assignee: Capital One Services, LLC
- Current Assignee: Capital One Services, LLC
- Current Assignee Address: US VA McLean
- The original application number of the division: US16706270 2019.12.06
- Main IPC: G06F16/35
- IPC: G06F16/35 ; G06F16/33 ; G06F16/93 ; G06F18/22 ; G06V10/762 ; G06V30/10 ; G06V30/40 ; G06V30/418

Abstract:
Disclosed are examples of a system, techniques and non-transitory computer-readable storage medium that enable the selection of a response document template for generating an appropriate response to notification document. Respective components may generate an electronic document from the notification document. A common theme between two or more of the electronic documents may be identified. The electronic documents identified as having the common theme may be grouped in a notification document corpus. The notification document corpus may be analyzed with reference to received notification documents stored in a document repository. Based on results of the analysis, a template of a notification response document appropriate for responding to a specific notification document received by the enterprise may be selected. The selected response document template may be forwarded to a client device for further processing.
Information query