Invention Application
- Patent Title: DYNAMICALLY DETECTING USER PERSONAS OF NETWORK USERS FOR CUSTOMIZED SUGGESTIONS
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Application No.: US18780685Application Date: 2024-07-23
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Publication No.: US20240378253A1Publication Date: 2024-11-14
- Inventor: Qihong Shao , Josh Viktorov , Doosan Jung , Gurvinder Singh , Matthew R. Engle , David C. White, JR.
- Applicant: Cisco Technology, Inc.
- Applicant Address: US CA San Jose
- Assignee: Cisco Technology, Inc.
- Current Assignee: Cisco Technology, Inc.
- Current Assignee Address: US CA San Jose
- Main IPC: G06F16/9535
- IPC: G06F16/9535 ; G06F16/906 ; G06N5/022

Abstract:
A platform dynamically detects a user persona and facilitates a user objective in a user session. The platform obtains user activity of users across multiple historical sessions. The platform clusters similar user activity across the historical sessions to determine personas being used in the historical sessions. The platform mines sequential patterns in a set of user activity data associated with one of the personas and determines at least one predictive rule associated with that persona. Each predictive rule includes an initial activity among the set of user activity data and at least one subsequent activity in the set of user activity data.
Information query