Invention Application
- Patent Title: SECURING INTERACTIVE RESPONSE SYSTEMS FROM INFILTRATION OF ARTIFICIAL INTELLIGENCE PROGRAMS
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Application No.: US18222557Application Date: 2023-07-17
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Publication No.: US20250030701A1Publication Date: 2025-01-23
- Inventor: Manu Kurian , Ana Maxim , Michael Young , Vinesh Patel
- Applicant: Bank of America Corporation
- Applicant Address: US NC Charlotte
- Assignee: Bank of America Corporation
- Current Assignee: Bank of America Corporation
- Current Assignee Address: US NC Charlotte
- Main IPC: H04L9/40
- IPC: H04L9/40 ; G06N3/006

Abstract:
A method for securing communications received at an automated chatbot within an entity network is provided. The method may enable securing the communications by monitoring inputs received at the automated chatbot in order to identify whether there may be a probability that the input is generated by an artificial intelligence (“AI”) program. The method may include receiving a request to initiate a chat session at the automated chatbot. Each input received at the automated chatbot may be simultaneously retrieved by a processor associated with the chatbot for verifying. Each input may be analyzed by an AI auditor application in comparison to trained data stored in an AI model. The trained data may include characteristics that may be associated with input generated by the AI program. When any inputs correspond to the trained data, the AI auditor may pause the chat session at the automated chatbot and/or terminate the chat session.
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