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US5309513A Telephone system with ubiquitous agents 失效
电话系统与普遍存在的代理

Telephone system with ubiquitous agents
摘要:
A telephone system (10) having an automatic call distributor (12a-c) for receiving calls and distributing the calls to at least one ubiquitous agent associated with the automatic call distributor (12a-c), a switch (20) connected to the automatic call distributor (12a-c), and a device (16) for controlling the switch (20) for connecting the switch (20) to the ubiquitous agents.
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