Invention Grant
US5533102A Telephone auto attendant system for delivering chosen greetings to
callers while on the phone
失效
电话自动话务员系统，用于在电话中向呼叫者发送选择的问候
- Patent Title: Telephone auto attendant system for delivering chosen greetings to callers while on the phone
- Patent Title (中): 电话自动话务员系统，用于在电话中向呼叫者发送选择的问候
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Application No.: US449569Application Date: 1995-05-24
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Publication No.: US5533102APublication Date: 1996-07-02
- Inventor: Michael J. Robinson , Robert C. Greco
- Applicant: Michael J. Robinson , Robert C. Greco
- Applicant Address: WA Seattle
- Assignee: Active Voice
- Current Assignee: Active Voice
- Current Assignee Address: WA Seattle
- Main IPC: H04M1/57
- IPC: H04M1/57 ; H04M1/65 ; H04M1/663 ; H04M3/428 ; H04M3/436 ; H04M3/51 ; H04M3/53 ; H04M3/533 ; H04M3/537 ; H04M11/06
Abstract:
A method and apparatus for providing a telephone user with information concerning a caller. The call by the caller causes information concerning the caller to be transferred over a communication channel, separate from the one used by the telephone user, connected to a PC located near the telephone user. The information is displayed in the form of symbols on a PC display, and the telephone user can respond to the information without having to answer the call. If desired, the telephone user can cause the PC to play an audio record concerning the caller. The information displayed can be developed from the caller or from a database, or both.
Public/Granted literature
- US4984333A Separable hinge connection Public/Granted day:1991-01-15
Information query
