Remote installation of an update of software is forwarded by a management information system into a remote computer. When a primary communication path between the management information system and the remote computer is unavailable and an alternate communication path is available, a connection is established between the management information system and the remote computer using the alternate communication path. The management information system requests from the remote computer the current version information about the software within the remote computer. When the management information system determines the current version of the software within the remote computer needs to be updated, the management information system determines whether the alternate communication path is adequate for downloading the update of the software. When the management information system determines that the alternate communication path is adequate for downloading the update of the software, the update of the software is downloaded from the management information system to the remote computer.