An enhanced desktop management interface within a computing device interfaces with a management information system. The enhanced desktop management interface includes a service layer which has a management interface and a component interface. A plurality of management applications interact with the management interface of the service layer. Also, a plurality of manageable elements interface with the component interface of the service layer. When a primary communication path interface is available, the enhanced desktop management interface communicates with the management information system through the primary communication path. When the primary communication path interface is not available and an alternate communication path interface is available, the enhanced desktop management interface communicates with the management information system through the alternate communication path.