A computer-based method and apparatus for classifying statement types using intonation analysis. The method and apparatus identify a user's potential query when the user responds to information during dialog with an automated dialog system. Pitch information is extracted, via a cepstrum, from the speech signal. In one embodiment, the pitch intonation is processed to form a smoothed pitch or intonation contour. Then the smoothed pitch contour is processed by a set of shape detectors and this output, together with statistical information, is sent to a rule-based algorithm which attempts to classify the statement type. In another embodiment, the smoothed pitch contour is processed by a pattern recognition system such as a neural network trained with a back-propagation learning algorithm.