A method and apparatus are used in a gateway to discard selected frames received with a selected encoded-information-type from a communication link with a larger bandwidth to avoid overflowing an internal delay variance removing queue used for protocol translation to a communication link with a smaller bandwidth. The discarded frames do not decrease the quality of translated information. A visual delay variance removing queue congestion indicator is included to indicate three levels of congestion in the delay variance removing queue for received frames. The method and apparatus are used in a multimedia gateway which is translating audio/video conferencing protocols (e.g., H.320, H.323/LAN H.323/PPP and H.324) received from a communication link with a large bandwidth and sent to a communication link with a smaller bandwidth.