发明授权
- 专利标题: Method and apparatus to automatically test and modify a searchable knowledge base
- 专利标题(中): 自动测试和修改可搜索知识库的方法和设备
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申请号: US09161163申请日: 1998-09-25
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公开(公告)号: US06269364B1公开(公告)日: 2001-07-31
- 发明人: Raymond E. Kennedy , William J. Gallagher , Gary D. Swanson , Chadd D. Smith , Paul M. Cohen
- 申请人: Raymond E. Kennedy , William J. Gallagher , Gary D. Swanson , Chadd D. Smith , Paul M. Cohen
- 主分类号: G06F1730
- IPC分类号: G06F1730
摘要:
In accordance with a first aspect of the present invention, duplicate responses to a query are automatically determined and eliminated. In accordance with a second aspect of the present invention, invalid responses to a query are automatically determined and eliminated. In accordance with a third aspect of the present invention, an indication is generated if no responses are returned from a knowledge base for a query, in which case provision of a response is automatically facilitated so that at least one response will be returned from the knowledge base for future resubmissions of the query. In one embodiment, all three aspects of the present invention are performed for a given query.
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