发明授权
US06269364B1 Method and apparatus to automatically test and modify a searchable knowledge base 失效
自动测试和修改可搜索知识库的方法和设备

Method and apparatus to automatically test and modify a searchable knowledge base
摘要:
In accordance with a first aspect of the present invention, duplicate responses to a query are automatically determined and eliminated. In accordance with a second aspect of the present invention, invalid responses to a query are automatically determined and eliminated. In accordance with a third aspect of the present invention, an indication is generated if no responses are returned from a knowledge base for a query, in which case provision of a response is automatically facilitated so that at least one response will be returned from the knowledge base for future resubmissions of the query. In one embodiment, all three aspects of the present invention are performed for a given query.
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