发明授权
US06526274B1 Method, system, and computer program product for extending the functionality of a personal information manager to telephone system interactions
有权
方法，系统和计算机程序产品，用于将个人信息管理器的功能扩展到电话系统交互
- 专利标题： Method, system, and computer program product for extending the functionality of a personal information manager to telephone system interactions
- 专利标题（中）： 方法，系统和计算机程序产品，用于将个人信息管理器的功能扩展到电话系统交互
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申请号： US09426639申请日： 1999-10-25
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公开(公告)号： US06526274B1公开(公告)日： 2003-02-25
- 发明人: Herb E. Fickes , Michael W. Brown , Jay A. Neale , John M. Baird , Michael R. Berrang
- 申请人： Herb E. Fickes , Michael W. Brown , Jay A. Neale , John M. Baird , Michael R. Berrang
- 主分类号： H04M342
- IPC分类号： H04M342
摘要：
A method, system, and computer program product are provided that extend the functionality of personal information managers (PIMs) to allow a user to perform telephone control operations through the PIM. The method, system, and computer program product also allow the user to extend the capabilities of his telephone system. The user can receive information maintained by the PIM (such as contacts, unread e-mail messages, and calendar appointments) as needed, without requiring a query. The user can receive unread e-mail or reminders about imminent appointments through a pager, for example. Parties trying to contact the user can also receive information maintained by the user's PIM. For example, a caller can learn the user's whereabouts, as indicated by the user's appointment calendar, when the user is unavailable to answer a telephone call. This functionality is provided in part by connecting the PIM and its data structures to a private branch exchange. This facilitates the distribution of information maintained by the PIM and allows control of telephone operations through the PIM user interface.