A system for allowing a plurality of administrators to control switching system resources in a telephone system. A switching system is communicatively connected to a server computer. The server computer maintains databases that store the resources that a plurality administrators are allowed to access and the functions that each administrator is allowed to perform. When the server computer receives a request from an administrator for an administrative function to be performed by the switching system, the software executed by the server computer accesses the database and determines if the administrator is allowed to perform the requested function and if the resources are available to administrator. If the administrator has made a valid request the server computer generates a command and transmits the command to the switching system that performs the function requested in the command. The server computer may also maintain a database that maintains a pool of unused resources. These resources may then be allocated to administrators upon a demand basis. Any unfulfilled request can then be logged and used to allocate resources in the future or to add additional resources to the system.