There is disclosed a client-server configuration including a peripheral device wherein multiple servers interface with both the client and the peripheral. Management software for determining the operating state of the peripheral, known as server agent software, is employed in the multiple servers under control of the client. In order to avoid conflicting information reflecting multiple operating states of the peripheral, a primary/secondary algorithm is used to enable the client to determine only one peripheral operating state while allowing each server to also verify its connectivity to the peripheral and to the client.