A telecommunications system includes a telephone exchange and a customer services terminal whose input is connected to the telephone exchange, and whose plural outputs are individually connected to one of a plurality of telephone lines. A plurality of interface circuits within the customer services terminal are individually connected intermediate the input and one of the plural outputs. Self-test means provides for the testing of selected interface circuits. Loop-test means provides for the testing of selected telephone lines. A self-test relay is responsive to the self-test means and operates to disconnect the selected outputs from corresponding telephone lines as self-test conditions are applied to selected interface circuits as these interface circuits are disconnected from the selected telephone lines. The loop test means applies loop-test conditions to selected interface circuits, while the selected interface circuits and the corresponding outputs remain connected to the corresponding telephone lines. In either case, other interface circuits, outputs, and telephone lines that are not undergoing test remain operative to supply telecommunications services between the telephone exchange and these other telephone lines.