Invention Grant
US06876732B2 Service providing method for electronic device, customer center, and user system
有权
电子设备，客户中心和用户系统的服务提供方法
- Patent Title: Service providing method for electronic device, customer center, and user system
- Patent Title (中): 电子设备，客户中心和用户系统的服务提供方法
-
Application No.: US10106357Application Date: 2002-03-27
-
Publication No.: US06876732B2Publication Date: 2005-04-05
- Inventor: Yoshimitsu Ebisawa , Seiichi Yamamoto , Hitoshi Kato , Yoshihiro Kawauchi , Yasuo Funato , Takeshi Makita
- Applicant: Yoshimitsu Ebisawa , Seiichi Yamamoto , Hitoshi Kato , Yoshihiro Kawauchi , Yasuo Funato , Takeshi Makita
- Applicant Address: JP Tokyo
- Assignee: Kabushiki Kaisha Toshiba
- Current Assignee: Kabushiki Kaisha Toshiba
- Current Assignee Address: JP Tokyo
- Agency: Finnegan, Henderson, Farabow, Garrett & Dunner, L.L.P.
- Priority: JP2001-094161 20010328
- Main IPC: H04M3/24
- IPC: H04M3/24 ; H04M3/42 ; H04M15/00 ; H04Q3/58 ; H04M1/00
Abstract:
Upon providing a new service associated with a key telephone unit to an user system, a customer center periodically acquires communication log information of the key telephone unit, generates suggestion information of an inside comprise, which is optimal to the key telephone unit, on the basis of the communication log information, and automatically transmits that suggestion information to a maintenance personal computer via the Internet.
Public/Granted literature
- US20020168059A1 Service providing method for electronic device, customer center, and user system Public/Granted day:2002-11-14
Information query
