发明授权
- 专利标题: System and method for automatically conducting and managing surveys based on real-time information analysis
- 专利标题(中): 基于实时信息分析自动进行调查的系统和方法
-
申请号: US09878484申请日: 2001-06-11
-
公开(公告)号: US06912521B2公开(公告)日: 2005-06-28
- 发明人: Reiner Kraft , Peter Chi-Shing Yim
- 申请人: Reiner Kraft , Peter Chi-Shing Yim
- 申请人地址: US NY Armonk
- 专利权人: International Business Machines Corporation
- 当前专利权人: International Business Machines Corporation
- 当前专利权人地址: US NY Armonk
- 代理机构: Delio & Peterson, LLC
- 代理商 Leonard T. Guzman
- 主分类号: G06Q10/10
- IPC分类号: G06Q10/10 ; G06Q30/02 ; H04M3/22 ; H04M3/36 ; H04M3/56 ; G06F17/30
摘要:
The present invention provides a system and technique for initiating, conducting, and managing real-time surveys, in the context of a real-time discourse, such as Internet chat, to provide dynamic, real-time survey results. A surveyor initiates a survey by filling out an electronic form which is processed and submitted to a sorting component of the invention. The invention imposes an additional layer of functionality upon a Live Information Selection and Analysis tool which gathers, summarizes, and indexes chat messages in a real-time discourse. The sorting component matches the collected real-time chat messages from the LISA tool with correlating submitted survey queries to provide raw real-time survey results which are converted into a viewable format for submission to the surveyor. The present invention makes it possible to initiate, conduct, and manage multiple surveys simultaneously to provide accurate, dynamic, real-time survey results within the context of a real-time discourse.
公开/授权文献
信息查询