发明授权
- 专利标题： System for managing an exchange of questions and answers through an expert answer web site
- 专利标题（中）： 通过专家回答网站管理问题和答案的交换系统
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申请号： US09607289申请日： 2000-06-30
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公开(公告)号： US06938068B1公开(公告)日： 2005-08-30
- 发明人: Reiner Kraft , Joann Ruvolo
- 申请人： Reiner Kraft , Joann Ruvolo
- 申请人地址： US NY Armonk
- 专利权人： International Business Machines Corporation
- 当前专利权人： International Business Machines Corporation
- 当前专利权人地址： US NY Armonk
- 代理机构： Fleit, Kain, Gibbons, Gutman, Bongini & Bianco P.L.
- 代理商 Jon A. Gibbons
- 主分类号： G06F15/16
- IPC分类号： G06F15/16 ; G06Q10/00
摘要：
A question management system for an expert advice web site maintains a database of experts in different subject matter categories. Ranking scores associated with each expert are continually updated based on the timeliness of answers provided by the experts and answer rating feedback received from the question poser. According to another aspect of the invention, method and computer readable medium is disclosed for carrying out the above method.