Invention Grant
- Patent Title: Automated service scheduling system
- Patent Title (中): 自动服务调度系统
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Application No.: US09782616Application Date: 2001-02-12
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Publication No.: US06962531B2Publication Date: 2005-11-08
- Inventor: Mark C. Pace , Thomas W. Cook
- Applicant: Mark C. Pace , Thomas W. Cook
- Applicant Address: US NV Las Vegas
- Assignee: Harrah's Operating Company, Inc.
- Current Assignee: Harrah's Operating Company, Inc.
- Current Assignee Address: US NV Las Vegas
- Agency: Fenwick & West LLP
- Main IPC: G06Q10/10
- IPC: G06Q10/10 ; A63F9/24

Abstract:
An automated system uses a decisioning system to schedule service attendants to service events at patron locations. The decisioning system schedules the events for servicing using various factors to establish the priority of different events. Service attendants are paged by the system to inform them of a service to be provided.
Public/Granted literature
- US20020058550A1 Automated service scheduling system Public/Granted day:2002-05-16
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