发明授权
- 专利标题: System and method for personalizing an interactive voice broadcast of a voice service based on automatic number identification
- 专利标题(中): 基于自动号码识别来个性化语音服务的交互式语音广播的系统和方法
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申请号: US10062472申请日: 2002-02-05
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公开(公告)号: US07039165B1公开(公告)日: 2006-05-02
- 发明人: Michael J. Saylor , Frederick Richards, III , Steven S Trundle , Mark J. Rolincik , Douglas F. Gardner
- 申请人: Michael J. Saylor , Frederick Richards, III , Steven S Trundle , Mark J. Rolincik , Douglas F. Gardner
- 申请人地址: US VA McLean
- 专利权人: MicroStrategy Incorporated
- 当前专利权人: MicroStrategy Incorporated
- 当前专利权人地址: US VA McLean
- 代理机构: Hunton & Williams LLP
- 主分类号: H04M11/00
- IPC分类号: H04M11/00
摘要:
A system and method for personalizing an interactive voice broadcast of a voice service, including information derived from on-line analytical processing (OLAP) systems is disclosed. The system and method include a call server for receiving incoming telephone calls, an identification module for identifying callers, and a personalization module for determining information about the caller.
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