发明授权
US07137041B2 Methods, systems and computer program products for resolving problems in an application program utilizing a situational representation of component status
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用于使用组件状态的情境表示来解决应用程序中的问题的方法，系统和计算机程序产品
- 专利标题： Methods, systems and computer program products for resolving problems in an application program utilizing a situational representation of component status
- 专利标题（中）： 用于使用组件状态的情境表示来解决应用程序中的问题的方法，系统和计算机程序产品
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申请号： US10601035申请日： 2003-06-20
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公开(公告)号： US07137041B2公开(公告)日： 2006-11-14
- 发明人: David L. Kaminsky , David M. Ogle , Balachandar Rajaraman , John W. Sweitzer
- 申请人： David L. Kaminsky , David M. Ogle , Balachandar Rajaraman , John W. Sweitzer
- 申请人地址： US NY Armonk
- 专利权人： International Business Machines Corporation
- 当前专利权人： International Business Machines Corporation
- 当前专利权人地址： US NY Armonk
- 代理机构： Myers Bigel Sibley & Sajovec, P.A.
- 主分类号： G06F11/00
- IPC分类号： G06F11/00
摘要：
Problems are resolved in an application program that runs on an Information Technology (IT) infrastructure that includes IT components. A symptom is generated that identifies a problem in the application program. Selected IT components in the IT infrastructure that may cause the problem in the application program are identified, based on the symptom. Status of the selected IT components is obtained by obtaining a respective situation for a respective IT component. The respective situation is one of a set of component-independent predefined situation categories that is associated with a respective selected IT component. The respective situations provide the status of the selected IT components in a common situation format that includes the associated one of the component-independent predefined situation categories. The respective situations that are obtained are analyzed to identify at least one problem in the selected IT components that may cause the problem in the application program.
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