A thermal printer and method for operating a thermal printer are provided. The thermal printer has a receiver medium path leading past a print nip between a print head and platen. A processor causes an urge roller to move the receiver medium in the forward direction until a trailing edge of the receiver medium is moved to a point where reverse movement of the receiver medium causes the receiver medium to located against a stop surface. The processor then enables the receiver medium to travel in the reverse direction to engage the stop surface wherein the receiver medium path guides the receiver medium along a path of known length from the stop surface to a print line at the print nip.