发明授权
- 专利标题： System and method of scheduling assisted-service travel terminal representatives
- 专利标题（中）： 调度辅助服务旅行终端代表的系统和方法
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申请号： US10093148申请日： 2002-03-07
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公开(公告)号： US07313535B2公开(公告)日： 2007-12-25
- 发明人: John C. Goodwin, III , Michael Edward Halpern
- 申请人： John C. Goodwin, III , Michael Edward Halpern
- 申请人地址： US OH Dayton
- 专利权人： NCR Corporation
- 当前专利权人： NCR Corporation
- 当前专利权人地址： US OH Dayton
- 代理机构： Maginot, Moore & Beck LLP
- 代理商 Paul W. Martin
- 主分类号： G06F9/46
- IPC分类号： G06F9/46
摘要：
A system and method of scheduling assisted-service travel terminal representatives which optimizes staffing of assisted-service travel terminals. The system includes a computer for analyzing the first travel information from a plurality of self-service travel terminals and second travel information from a plurality of assisted-service travel terminals to obtain a schedule of operation for the assisted-service travel terminals including optimal numbers of the travel terminal representatives, and for generating a report containing the schedule.
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