发明授权
US07330890B1 System for providing personalized content over a telephone interface to a user according to the corresponding personalization profile including the record of user actions or the record of user behavior
有权
用于通过电话接口向用户提供个性化内容的系统,根据相应的个性化简档,包括用户动作的记录或用户行为的记录
- 专利标题: System for providing personalized content over a telephone interface to a user according to the corresponding personalization profile including the record of user actions or the record of user behavior
- 专利标题(中): 用于通过电话接口向用户提供个性化内容的系统,根据相应的个性化简档,包括用户动作的记录或用户行为的记录
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申请号: US10851353申请日: 2004-05-21
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公开(公告)号: US07330890B1公开(公告)日: 2008-02-12
- 发明人: Hadi Partovi , Roderick Steven Brathwaite , Angus Macdonald Davis , Michael S. McCue , Brandon William Porter , John Giannandrea , Eckart Walther , Anthony Accardi , Zhe Li
- 申请人: Hadi Partovi , Roderick Steven Brathwaite , Angus Macdonald Davis , Michael S. McCue , Brandon William Porter , John Giannandrea , Eckart Walther , Anthony Accardi , Zhe Li
- 申请人地址: US WA Redmond
- 专利权人: Microsoft Corporation
- 当前专利权人: Microsoft Corporation
- 当前专利权人地址: US WA Redmond
- 代理机构: Perkins Coie LLP
- 主分类号: G06F15/16
- IPC分类号: G06F15/16 ; G06F15/173
摘要:
A method and apparatus for providing personalized information content over telephones is described. The creation of a voice portal is supported by the invention. Embodiments of the invention use telephone identifying information such as the calling party's number to identify, or create, user profiles for customization. The personalized content is specific to that user based on her/his telephone identifying information and may be further customized based on the current time, current date, the calling party's locales, and/or the calling party's dialect and speech patterns. Also, the telephone identifying information may support targeted advertising, content, and purchasing recommendations specific to that user. The system may use a voice password and/or touch-tone login system when appropriate to distinguish the caller or verify the caller's identity for specific activities. Typically, embodiments of the invention will immediately present a caller personalized content based on her/his profile using the appropriate dialect as well as the caller's preferred content. Profiles can be constructed as the caller uses embodiments of the invention as well as through explicit designation of preferences. For example, the user might specify an existing personalized site to use in building her/his profile. Additionally, new callers may have an initial profile generated based on one or more database lookups for demographic information based on their telephone identifying information.
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