发明授权
- 专利标题: Methods, systems, and products for interactive voice response
- 专利标题(中): 用于交互式语音响应的方法,系统和产品
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申请号: US11582032申请日: 2006-10-17
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公开(公告)号: US07472068B2公开(公告)日: 2008-12-30
- 发明人: Robert A. Koch
- 申请人: Robert A. Koch
- 申请人地址: US NV Reno
- 专利权人: AT&T Intellectual Property I, LP.
- 当前专利权人: AT&T Intellectual Property I, LP.
- 当前专利权人地址: US NV Reno
- 代理商 Scott P. Zimmerman, PLLC
- 主分类号: G10L11/00
- IPC分类号: G10L11/00 ; G10L21/00
摘要:
Methods, systems, and products are disclosed for administering a personal interactive voice response service. A personalized greeting is retrieved that is associated with a calling party and with a called party. The calling party's response to the greeting is received, and stored information is retrieved that is associated with the calling party's response and with the called party. The stored information is presented to the calling party.
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