- 专利标题: Apparatus and method for specifying and obtaining services through an audio transmission medium
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申请号: US10015968申请日: 2001-12-06
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公开(公告)号: US07475149B2公开(公告)日: 2009-01-06
- 发明人: Karl Jacob , Scott Faber , Sean Van der Linden
- 申请人: Karl Jacob , Scott Faber , Sean Van der Linden
- 申请人地址: US DE Dover
- 专利权人: UTBK, Inc.
- 当前专利权人: UTBK, Inc.
- 当前专利权人地址: US DE Dover
- 代理机构: Greenberg Traurig, LLP
- 代理商 John P. Ward
- 主分类号: G06F15/16
- IPC分类号: G06F15/16
摘要:
The present invention provides a method and apparatus for specifying and obtaining services through audio commands, resulting in a live conversation between a user and a selected service provider using an audio-transmission medium (the telephone). A service seeker locates a service provider by entering a keypad code corresponding to a field of service or by speaking the name of a profession, which is recognized by the system. The seeker can then specify, via voice or keypad entry, a price range, quality rating, language, and keyword descriptors of the service provider, such as a service provider code number. In response, the system offers currently available service providers. Once an available service provider is selected, the system connects the service seeker with the service provider for a live conversation. The system bills the seeker for the time spent conversing with the service provider and compensates the service provider accordingly.
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