发明授权
US07584382B2 Method and system for troubleshooting a misconfiguration of a computer system based on configurations of other computer systems
失效
基于其他计算机系统的配置故障排除计算机系统配置错误的方法和系统
- 专利标题： Method and system for troubleshooting a misconfiguration of a computer system based on configurations of other computer systems
- 专利标题（中）： 基于其他计算机系统的配置故障排除计算机系统配置错误的方法和系统
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申请号： US10918786申请日： 2004-08-13
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公开(公告)号： US07584382B2公开(公告)日： 2009-09-01
- 发明人: Chad E. Verbowski , Jiahe Helen Wang , John C. Platt , Ruyun Zhang , Yu Chen
- 申请人： Chad E. Verbowski , Jiahe Helen Wang , John C. Platt , Ruyun Zhang , Yu Chen
- 申请人地址： US WA Redmond
- 专利权人： Microsoft Corporation
- 当前专利权人： Microsoft Corporation
- 当前专利权人地址： US WA Redmond
- 代理机构： Perkins Coie LLP
- 主分类号： G06F11/00
- IPC分类号： G06F11/00 ; G06F11/20
摘要：
A method and system for identifying a configuration parameter of a “sick” computer system that is at fault for causing an undesired behavior based on analysis of configuration parameters from other computer systems is provided. In one embodiment, a troubleshooting system collects “suspect” values for “suspect” configuration parameters used by a “sick” application when the undesired behavior was exhibited by the sick computer system. The troubleshooting system then compares the suspect values to sample values of the suspect configuration parameters retrieved from sample computer systems. The troubleshooting system uses that comparison to identify one or more suspect configuration parameters that are likely at fault for causing the application to exhibit the undesired behavior.
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