发明授权
US07609825B2 Method and apparatus for automated billing and crediting of customer accounts
失效
用于自动计费和记入客户帐户的方法和设备
- 专利标题： Method and apparatus for automated billing and crediting of customer accounts
- 专利标题（中）： 用于自动计费和记入客户帐户的方法和设备
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申请号： US11178651申请日： 2005-07-11
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公开(公告)号： US07609825B2公开(公告)日： 2009-10-27
- 发明人: Antonio Green , Jonathan Paden , Bobby Sams
- 申请人： Antonio Green , Jonathan Paden , Bobby Sams
- 申请人地址： US NV Reno
- 专利权人： AT&T Intellectual Property I, L.P.
- 当前专利权人： AT&T Intellectual Property I, L.P.
- 当前专利权人地址： US NV Reno
- 代理机构： Akerman Senterfitt
- 代理商 Ed Guntin
- 主分类号： H04M15/00
- IPC分类号： H04M15/00 ; H04M3/00
摘要：
An account management system (100) is coupled to a service center (101) serving a number of customers (108). The account management system has a communications interface (110), a memory (104), and a controller (102). The controller is programmed to monitor (202) service outages of the service center, detect (204) a service outage, identify (206) one or more customers affected by the service outage, and assign (208) a credit to each of the affected one or more customers.
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