This invention is directed to a document processing system and method. The method begins with a user logging onto a document processing system, inputs identification data, and selects one or more documents for document processing by the document processing system. The selected document is then uploaded to the document processing system, which renders the document to determine the number of pages and other document relevant information. The user then selects one of the available service locations. The cost associated with the requested document processing operation is then calculated and displayed to the user, along with available payment options. Once the user has selected the desired payment method, the document, with selected options and preferences, is transmitted to the selected service location for output on a document processing device thereon. The received request is stored in queue until such time as the user releases the request for further processing. When the request is resident in the queue for greater than a predetermined time, it is deleted automatically. To release the queued document for further processing, the user is required to log onto the document processing device, select the document from a list corresponding to the user, and verify payment. The requested document processing operation is then performed.