A technique for servicing an inkjet printhead on an inkjet printer including a first service module. The technique includes identifying a printhead-related service condition not adequately addressed by servicing the printer with the first service module, providing a second service module different from the first service module and adapted to address the printhead-related service condition. A set of instructions can be provided for using the second service module with the inkjet printer. The technique can further include removing the first service module from the printer, installing the second service module in the printer, and using the set of instructions, conducting a special printer servicing operation. After completion of the special printer servicing operation, the second service module can be removed from the printer, and the first service module reinstalled in the printer in place of the second service module.