发明授权
- 专利标题： Automated rules based proactive alarm analysis and response
- 专利标题（中）： 基于自动规则的主动报警分析和响应
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申请号： US11316144申请日： 2005-12-22
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公开(公告)号： US07688951B1公开(公告)日： 2010-03-30
- 发明人: Paritosh Bajpay , Roberta A. Bienfait , Mojgan Dardashti , Hossein Eslambolchi , Jackson Liu , John McCanuel , Zhiqiang Qian , Michael J. Zinnikas
- 申请人： Paritosh Bajpay , Roberta A. Bienfait , Mojgan Dardashti , Hossein Eslambolchi , Jackson Liu , John McCanuel , Zhiqiang Qian , Michael J. Zinnikas
- 申请人地址： US NV Reno
- 专利权人： AT&T Intellectual Property II, L.P.
- 当前专利权人： AT&T Intellectual Property II, L.P.
- 当前专利权人地址： US NV Reno
- 代理机构： Priest & Goldstein, PLLC
- 主分类号： H04M1/24
- IPC分类号： H04M1/24 ; H04M3/08 ; H04M3/22
摘要：
Problems are proactively analyzed and responded to as they are detected in a virtual private network (VPN) access path rather than waiting for a user to manually report the problem. When a problem is automatically detected, such as a failure causing degraded performance, an alarm may be generated. The alarm proactively triggers rules-based analysis procedures and isolation testing to diagnose problem in a VPN access path. Based on the testing and analysis, a comprehensive trouble ticket may be generated that is customized with specific alarm information allowing for increased efficiency in problem isolation and saving significant time and resources in resolving the problem.