Invention Grant
US07697506B2 System and method for enhanced computer telephony integration and interaction
有权
用于增强计算机电话集成和交互的系统和方法
- Patent Title: System and method for enhanced computer telephony integration and interaction
- Patent Title (中): 用于增强计算机电话集成和交互的系统和方法
-
Application No.: US10651468Application Date: 2003-08-29
-
Publication No.: US07697506B2Publication Date: 2010-04-13
- Inventor: Attila Narin , Jonathan Jay Cadiz , Anoop Gupta , Michael Boyle , Gavin Jancke
- Applicant: Attila Narin , Jonathan Jay Cadiz , Anoop Gupta , Michael Boyle , Gavin Jancke
- Applicant Address: US WA Redmond
- Assignee: Microsoft Corporation
- Current Assignee: Microsoft Corporation
- Current Assignee Address: US WA Redmond
- Agency: Perkins Coie LLP
- Main IPC: H04L12/66
- IPC: H04L12/66 ; H04L12/56

Abstract:
An enhanced computer telephony integration system that facilitates the interaction and integration of a private branch exchange (PBX) with a client computer on a computer network. An enhanced telephony (ET) server connects to the PBX and to all running instances of an ET client on a user's computers. The ET server acts as a proxy between the ET clients and the PBX. The ET clients register with the ET server for a certain telephone extension. The ET server then can forward telephone action requests (such as placing a telephone call) from the registered ET clients to the PBX servicing the telephone extension. Moreover, the ET server can relay telephone events (such as an incoming call) from the PBX to all registered clients. The ET server facilitates seamless integration of telephone and personal computer features to provide a rich user-controlled computer-telephone integration for a user.
Public/Granted literature
- US20050047395A1 System and method for enhanced computer telephony integration and interaction Public/Granted day:2005-03-03
Information query